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Mooresville Auto Repair

(704) 696-8025updated hours:
Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 3:00 PM
4

I was referred here by a friend. Took a few hours longer than anticipated, but to my knowledge the service done is excellent. I will be returning in the future to have more services performed on my Hyundai Sonata, which isn’t built to easily access many different parts of the vehicle, so job well done!! ;) Side note: I honestly dislike the service fee, as customers on a budget can’t afford to waste $45, so even if you desperately need the service work done, you feel obligated to immediately pay for the service on that same day, to avoid throwing away money. In my 38yrs of living, I have never experienced or heard of a shop adding in an extra charge for their “shop supplies” as this is usually apart of “labor costs” that cost way more than actual parts. Very strange! I would have also appreciated them showing me my old brake pads & rotors, as I see they’ve done for other customers, that way I’d feel more assured that I picked an honest place to take car of my car that day and in the future!! But I know my coworker wouldn’t bring me somewhere to be screwed again, that helped ease my mind!! :)

Thank you for taking the time to share your experience Cassandra. We are grateful for your trust and your review!

- Honest-1 Auto Care Mooresville
5

Had a very great experience with David Seacrest and then my mechanic AJ very lovely they show me everything I would highly recommend coming over here to H1 auto care for all your automobile needs

1

DO NOT GO HERE BY ANY MEANS! I went here because I had a check engine light that came up as a bad Vapor canister and sensor. After 3 hours of waiting they tell me the total is going to be $1,700 (right after charging me $150 for a diagnostic test). I leave knowing this is a rip-off and go to my savor, Brawley Tire Automotive in Mooresville. They did everything for $600 flat and a free alignment check. F%#$ Honest-1. Don't let them try to screw you over like they tried to me, dudes are a JOKE. If anyone wants actual proof, I have both the bills :)

5

5

I just moved down from Leland NC and was looking for a reliable service center. I saw Honest1 and decided to give them a try. The place is clean, COVID respected and owners very helpful. I would definitely recommend them to anybody in the area to use and feel comfortable.

5

Car wanted a B-service and I had some notes from a previous service at a brand dealer that’s nearly an hour away from where we live in Mooresville. After researching online a bit for most convenient location and comprehensive car service shops I decided on Honest-1 Auto Care: not a chain, clean appearance and presentation online and also the shop which I’ve noticed driving by numerous times. Great reviews. I like their name, also was impressed by their policies on quality, being green, conveniences including loaner car and shuttle service. That good impression carried through when talking to the owner, Bob, as well as our service advisor, David, who took care of our car’s service. John and Adam who answered some of my calls were also super helpful. They consulted me on all my little niggles and concerns patiently and with great expertise, advised on tire replacement I hadn’t expected. They concisely and clearly explained why, presented multiple choices upon request with helpful input to make my decision. Thought I had a brakes issue but they reassured and showed me they were perfect. I’m not an easy guy to please, been a service advisor myself. They were great. And the previously noted concerns they checked, listed them on my bill and explained why they were not required. Very thorough also in reviewing all completed repairs with me before accepting payment. Alignment numbers before/after shown and explained. Great place, will go there going forward. Highly recommend.

Wow – thank you Laurenz for your kind remarks! I’m so happy that we met your expectations and that you plan to keep doing business with us. We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. You have thoroughly described everything we aim to do with each customer, and I’m ecstatic that we were able to make it happen for you through the entire process (especially pleasing to hear this from someone who has been an Advisor). Thanks again!

- Honest-1 Auto Care Mooresville
5

Thank you for this great 5 star rating Pradeep!

- Honest-1 Auto Care Mooresville
5

Absolutely wonder service! Brought my car in and they took care of my brakes. They even took the time to show me how they looked and what needed to be replaced.

5

Hi David. Thank you very much for taking time to give us a 5-star review! We appreciate your business!

- Honest-1 Auto Care Mooresville
5

These people care and there reputation is there name. excellent service friendly knowledgeable staff

Hi Richard. We appreciate your business and your generous rating. We're grateful for the opportunity to service your family's vehicles! - Bob

- Honest-1 Auto Care Mooresville
Honest-1 Auto Care Mooresville is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Mooresville (704) 696-8025 if you have any issues in accessing any area of our website.