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We will be closed on Thursday, 26 November 2020 to observe Thanksgiving Day. We will re-open Friday 27 November 2020.

Mooresville Auto Repair

3 Years Anniversary
(704) 696-8025updated hours:
Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 3:00 PM
5

Jon was awesome In explaining what needs to be be repaired and not pushing unnecessary repairs. The work was done in time and efficiently. Appreciate the use of a loaner car. And the mechanic seem to be very professional.

5

I appreciated being able to get my car serviced and inspected on Saturday without an appointment.

Thank you Courtney. We appreciate that you brought in your car to us for service and look forward to working with you down the road! Bob

- Honest-1 Auto Care Mooresville
5

Honest 1 Auto Care represents its name...Honest they tell you exactly what it is and if you can’t accept it then it’s on you!!

Hey Laurel. We really appreciate you as a customer and look forward to keeping your vehicle in tip-top shape. Thanks for your great comments!

- Honest-1 Auto Care Mooresville
5

As always excellent professional treatment from start to finish. They do business the way business should be done! They give you honest answers is their name implies and they only fixed what has to be done. They are a pleasure to work with, Paula and Jessie always treat you like your family.

Edward, we can't thank you enough for your high rating and entrusting us with your vehicle. We are here to help advise you on how to get the most out of your car, regarding time and value, for the longest period of time. We aim to be your trusted advisor.

- Honest-1 Auto Care Mooresville
4

One of the most proffesional, tech savvy, capable, businesses I've encountered. Extreme fairness is also an attribute worth mentioning. I am an individual with a Masters degree in Automotive Technology Education and feel this Bussiness is extremely technologically capable. I also like the way the customers are treated. The cookies are delicious👌

Wow – thanks for your kind remarks! I’m so happy that we were able to meet your needs. . We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Our goal is to provide our best technically and professionally and fairly, and I’m ecstatic that we were able to make it happen for you. Thanks again! Bob,

- Honest-1 Auto Care Mooresville
5

I moved to Mooresville 1 year ago and this is the third time they worked on my import sports car....fantastic work each time!

Hey Gary - we are grateful for your kind comments and your repeat business. We look forward to being of service and providing reliable care for your vehicle. Thanks! Bob

- Honest-1 Auto Care Mooresville
5

they have good service very hospitable that all time

Walter, We thank you for your 5-star rating and trusting us with your vehicles for nearly two years now. We appreciate you! Bob

- Honest-1 Auto Care Mooresville
4.5

Great service! I had no previous appointment made but I was treated just like if I had made one. It was just an excellent service!

Boris, that's music to our ears. We always want you to feel welcomed here at our shop and look forward to serving you again in the future! Bob

- Honest-1 Auto Care Mooresville
5

Nice knowledgeable people. Was able to get in the same day I called. I had my vehicle alignment done. I will coming back for future services.

Steve, we appreciate your kind and encouraging words. We'll pass this along to our team to let them know how pleased you were. We look forward to seeing you again when your vehicle is ready for its next service! Jon Adams, Owner

- Honest-1 Auto Care Mooresville
1

Not very honest, took in my 2012 Volkswagen for a diagnostic, they proceeded to tell me that I had a completely blown engine and that it would need to be replaced. (Roughly $4000) Turned out the only issue was a $60 oil cooler, and a coolant flush.

Isaac, we appreciate you sharing your thoughts here about your service. However, I do want to use this opportunity to clarify a few things. The story behind this goes back to Aug of 2018. You brought in your vehicle to determine why oil was in the coolant. You told us you thought the root cause was the oil cooler and that you already replaced it yourself, but then said that in 4 miles there was at least a gallon of oil in the coolant tank. We suggested a cooling system pressure test and a block test to help determine the cause of this. We found a number of other issues with the vehicle including a pinched off oil line going to this recently installed cooler, all coolant hoses heavily swollen due to how long the external oil leaks have been present, oxygen sensor wires & brake pad sensor wires that were cut, air bag light on, drive belt cracked, all electronics on the right front door inoperable, right front CV axle leaking grease, no mufflers on the car and the exhaust was leaking, the radiator was leaking and most significant was your head gasket being blown leaking oil into the coolant. Because the engine was contaminated by the oil/coolant mixture, we gave you a $3,489.04 quote to replace the engine and all related fluids. We made this suggestion with a long-term solution in mind, and we were upfront with all items we saw that would allow you to make an informed decision as far as service to the vehicle. You review says the only issue was replacing the oil cooler and doing a coolant flush. Presumably, this took care of all of the issues your vehicle had, so we do apologize that we missed that on the diagnosis. This is quite rare for us and certainly not up to our standards. Jon Adams, Owner

- Honest-1 Auto Care Mooresville
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