Mooresville Auto Repair

3 Years Anniversary
(704) 696-8025updated hours:
Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 3:00 PM
2

You can get lower cost diagnostics from the dealership.

Hello Indig O, We appreciate you writing the review. Would you mind following up with me at [email protected] to let me know what name your information is under? I checked with everyone on our team, and no one recalls any customer concerns expressed about diagnostics. Despite that, I would appreciate it if you would be willing to share more specifics about your concern. I want to get to the bottom of this to make sure we make things right. Thanks, Bob Adams, Owner

- Honest-1 Auto Care Mooresville
5

Had the sway bar bushings replaced on my Ford Explorer today. All around excellent service, fair pricing and most important, honest. Many thanks to Kyle and Dave. Would definitely recommend.

5

Thank you Jeffrey for your review!

- Honest-1 Auto Care Mooresville
2

Made an appointment, got there early. Took four hours to get on lift. Confused quote, first $597, put on hold, came back with $797 and too late in the day to do. Got the work done for $250. Leaving 2 stars because the place was clean.

Thank you for posting your review. We are happy you found our shop to be clean…we appreciate that. However, we are sorry to hear that your experience was not of the quality you expected. I know that it was an unusually busy day coming off the COVID slowdown and our staff levels are not where they were. I also recall that your vehicle had heavy rust with metal on metal on the rear brakes. But, as you can see in other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past, but you have my personal commitment to improving the way our staff serves every customer. In light of that, I would like the opportunity to investigate your feedback further. Please feel free to reach out to me personally at [email protected] or (704) 562-7469. My name is Bob Adams, and I’d love the opportunity to talk.

- Honest-1 Auto Care Mooresville
1

With a appointment it took four hours to get on a lift by which time it was too late to do the work that I got done elsewhere for a third of what Honest 1 quoted me.

5

Great place honest people..feel very good having my car fixed there.done on time and foe the right price.

Thank you for taking time to give us this encouraging feedback!

- Honest-1 Auto Care Mooresville
5

Had a wonderful experience as a first time customer. The sales staff was courteous and knowledgeable. Efficient service with a nice waiting area. I will continue to take my business there. Great job!!!

5

We appreciate the 5-star rating!

- Honest-1 Auto Care Mooresville
5

Excellent, friendly service!

1

They told me I needed to change my full synthetic oil every 5000 miles but then when I went to the dealership, Lexus stated that the manufacturer recommends changing the full synthetic oil every 10,000 miles. When I called Honest one and recommended that they inform their customers whenever they go against the recommendation of the manufacturer, they did not agree to do this. Ironic to be named Honest one but be so dishonest.

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