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Mooresville Auto Repair

(704) 696-8025updated hours:
Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 3:00 PM
5

I went to Honest-1 Auto Care for my 2019 Corolla inspection. They are very detailed and did not suggest any unnecessary services. Jon is very friendly. He took time to answer all my questions. You can depend on them for right advise for your repair needs. Thanks Jon.

That's great feedback Nirav. We're very happy you were pleased, and we look forward to seeing you next time! Thanks for your business!

- Honest-1 Auto Care Mooresville
5

Thank you, Damion, for the positive review!

- Honest-1 Auto Care Mooresville
5

A regular customer. I have always been satisfied w/ service & very competitive

Mary, many thanks for the positive review! We love hearing from our customers – especially when our service is able to make a positive difference to them.

- Honest-1 Auto Care Mooresville
5

5

Amazing job with my Mercedes! Quick service, excellent customer service and fair price.

Thank you very much Jeremy! At Honest-1 Auto Care Mooresville we strive for fair pricing and excellent service, and we're pleased we met the mark!

- Honest-1 Auto Care Mooresville
5

ABSOLUTELY OUTSTANDING!!!

Thank you very much, Juan, for the positive review!

- Honest-1 Auto Care Mooresville
5

I cannot recommend Honest-1 highly enough. I had an issue with my brake fluid leaking and a number of warning lights coming on. The crew was able to get me in quickly, ascertain the problem, and fix it all in the same day. The price was reasonable, and the service was impeccable. They went above and beyond in diagnosing a problem with the pedal, and it feels better than the day I bought it (7+ years ago - certified used with <30K miles). Everyone was very personable, the communication was great, and they even gave me a ride while they worked on my car. I so thoroughly enjoyed the experience that I'm thinking about breaking other components on my car, just so I can have them fixed at Honest-1! In all seriousness, a fantastic experience, which is not something I ever thought I would say about auto repair.

Wow! Thank you so much for this encouraging review. We appreciate that you let us repair your vehicle and love to hear this kind of feedback when we do. We look forward to maintaining your vehicle next time!

- Honest-1 Auto Care Mooresville
5

Hello Yanira. Thank you for your 5-star rating!

- Honest-1 Auto Care Mooresville
4

Thank you, Edward, for the review- we would love to know how we can improve!

- Honest-1 Auto Care Mooresville
1

The mechanics had no clue why my car had the brake issue and I figured it out within seconds of looking at it and fixed that’s why I failed a inspection and the rude lady behind the service counter kept giving me lip and attitude on why it failed and the mechanics kept reving my car because it had a exhaust on it and I felt like they had no care about the car or me. Overall a place that takes advantage of the situation at hand went once about a year ago was good service but i guess not anymore

Hello nat1220gaming, Thank you for your review of the NC state inspection we recently did on your 2008 Dodge Avenger. Our state trained inspector noticed your brake pedal was very low which caused your vehicle to fail the safety aspect of the test per NC law. Note that the NC state inspection is a pass/fail test; not a diagnosis or repair of the failure unless requested otherwise. As you know, we offered under no obligation to diagnose the brake problem, but you said that you already knew the pedal went to the floor and that you worked on the brakes yourself after being in an accident/crashed the vehicle and knew how to fix it & how to get the car to stop. No one likes to fail a state inspection, and we really don't like failing cars. Most people seem to like us better when their car passes but not so much if it fails. But, our technicians adhere to the State standards and the State law for the safety of you and those around you. I don't understand how we took advantage of the situation, however. Per State law, the cost of the service is reduced by $6.25 at the time of failure & allows up to 60 days to correct the failure & return to pay the balance providing it meets state laws. This can be reported & contested at the NC district VI office of the License and Theft Bureau at (704-331-4500) whom can over-rule us and pass you. Most importantly, I want to apologize for any rude behavior you received as this is unacceptable. If you have any further comments or questions, please contact me at 704-946-5040. -Jon

- Honest-1 Auto Care Mooresville
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