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Mooresville Auto Repair

2 Years Anniversary
(704) 696-8025updated hours:
Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 3:00 PM
1

I was going to be a new customer, I think this is a new location. The sign says they are open until 6 PM, they have at least 10 places for cars to be serviced and no one was available for a state inspection at 5:25 PM on a Wednesday. Seriously? The lady said they were all gone for the day. Well I’m gone as a possible new customer as well

Hello Lynn. I appreciate your honest feedback here, and I’m sorry we let you down. We require about 30 minutes for NC state inspections, and one of our licensed inspection technicians who normally would have been on duty at the time you cited unfortunately left the shop about 10 minutes before you arrived. Three of our four technicians are state licensed and certified, but we are now taking steps to have our fourth technician take the appropriate training so that this doesn’t happen again. The last thing we want to do is let our customers down, and moving forward, we will be able to handle situations such as yours. Again, we’re sorry we dropped the ball this time, but we hope you’ll consider giving us another chance. Feel free to reach out to me personally at [email protected] so that we might get you in for your state inspection or other services or maintenance items you might require. Thanks again for your helpful feedback – I’m looking forward to the chance to make this right. Have a great day, Bob Adams, Owner

- Honest-1 Auto Care Mooresville
5

I took my car to be inspected yesterday. I couldn’t have had a better experience. They were super friendly, very quick, and I drove away with a sweet surprise. Very clean and cozy waiting area suitable for laptop work.I will be back!

5

Awesome service and customer care! It was my first time coming here and will be a repeat customer. My only regret is not coming here sooner.

5

Customer service was fantastic.

5

Jon was awesome In explaining what needs to be be repaired and not pushing unnecessary repairs. The work was done in time and efficiently. Appreciate the use of a loaner car. And the mechanic seem to be very professional.

5

I appreciated being able to get my car serviced and inspected on Saturday without an appointment.

Thank you Courtney. We appreciate that you brought in your car to us for service and look forward to working with you down the road! Bob

- Honest-1 Auto Care Mooresville
5

Honest 1 Auto Care represents its name...Honest they tell you exactly what it is and if you can’t accept it then it’s on you!!

Hey Laurel. We really appreciate you as a customer and look forward to keeping your vehicle in tip-top shape. Thanks for your great comments!

- Honest-1 Auto Care Mooresville
5

As always excellent professional treatment from start to finish. They do business the way business should be done! They give you honest answers is their name implies and they only fixed what has to be done. They are a pleasure to work with, Paula and Jessie always treat you like your family.

Edward, we can't thank you enough for your high rating and entrusting us with your vehicle. We are here to help advise you on how to get the most out of your car, regarding time and value, for the longest period of time. We aim to be your trusted advisor.

- Honest-1 Auto Care Mooresville
4

One of the most proffesional, tech savvy, capable, businesses I've encountered. Extreme fairness is also an attribute worth mentioning. I am an individual with a Masters degree in Automotive Technology Education and feel this Bussiness is extremely technologically capable. I also like the way the customers are treated. The cookies are delicious👌

Wow – thanks for your kind remarks! I’m so happy that we were able to meet your needs. . We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Our goal is to provide our best technically and professionally and fairly, and I’m ecstatic that we were able to make it happen for you. Thanks again! Bob,

- Honest-1 Auto Care Mooresville
5

I moved to Mooresville 1 year ago and this is the third time they worked on my import sports car....fantastic work each time!

Hey Gary - we are grateful for your kind comments and your repeat business. We look forward to being of service and providing reliable care for your vehicle. Thanks! Bob

- Honest-1 Auto Care Mooresville
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