Where do I even start?! From the moment I called, this past Saturday, until I walked out of there, my experience was amazing!! The friendly voice on the phone, was one of the owners and he was so kind! As soon as I walked in and handed them my keys, I was informed that there might be a chance they can't align my vehicle! And he explained to me exactly why! Sure enough, I was told I would have to take it to a Mercedes dealer! Even though, they still checked the alignment, to see if it was okay! While I sat and waited, I watched them check out two happy, pleased, and grateful customers!! I also heard Jon, the owner's son, explain everything, in detail, about exactly what was wrong with their vehicles! Now it was my turn! Jon did the same thing for me!! This place has impeccable customer service and I try to support local businesses!! Why? Because I absolutely love the passion and care of a locally owned business!! When I got in my vehicle, there was a post card with a mini pack of Oreos! Sometimes it's exactly those little things, that set certain places apart! It was such a pleasant experience and I will absolutely be back!!!