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Mooresville Auto Repair

2 Years Anniversary
(704) 696-8025updated hours:
Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 3:00 PM
5

Honest - 1 provides quality service with outstanding customer service. John and Paula are awesome representatives for the Mooresville operation.

5

Great service at a reasonable price! Will definitely be back.

5

They have excellent service

5

Excellent service, friendly staff and comfortable waiting area. This visit was definitely the least amount of time I've spent getting my car serviced.

1

I was going to be a new customer, I think this is a new location. The sign says they are open until 6 PM, they have at least 10 places for cars to be serviced and no one was available for a state inspection at 5:25 PM on a Wednesday. Seriously? The lady said they were all gone for the day. Well I’m gone as a possible new customer as well

Hello Lynn. I appreciate your honest feedback here, and I’m sorry we let you down. We require about 30 minutes for NC state inspections, and one of our licensed inspection technicians who normally would have been on duty at the time you cited unfortunately left the shop about 10 minutes before you arrived. Three of our four technicians are state licensed and certified, but we are now taking steps to have our fourth technician take the appropriate training so that this doesn’t happen again. The last thing we want to do is let our customers down, and moving forward, we will be able to handle situations such as yours. Again, we’re sorry we dropped the ball this time, but we hope you’ll consider giving us another chance. Feel free to reach out to me personally at [email protected] so that we might get you in for your state inspection or other services or maintenance items you might require. Thanks again for your helpful feedback – I’m looking forward to the chance to make this right. Have a great day, Bob Adams, Owner

- Honest-1 Auto Care Mooresville
5

I took my car to be inspected yesterday. I couldn’t have had a better experience. They were super friendly, very quick, and I drove away with a sweet surprise. Very clean and cozy waiting area suitable for laptop work.I will be back!

5

Awesome service and customer care! It was my first time coming here and will be a repeat customer. My only regret is not coming here sooner.

5

Customer service was fantastic.

5

Jon was awesome In explaining what needs to be be repaired and not pushing unnecessary repairs. The work was done in time and efficiently. Appreciate the use of a loaner car. And the mechanic seem to be very professional.

5

I appreciated being able to get my car serviced and inspected on Saturday without an appointment.

Thank you Courtney. We appreciate that you brought in your car to us for service and look forward to working with you down the road! Bob

- Honest-1 Auto Care Mooresville
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