Mooresville Auto Repair

(704) 696-8025
Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 3:00 PM
4

I had my car towed to Honest-1 Auto Care. Based on the sound my car was making, I thought my alternator was dead—which would have cost over $450. Their diagnostics revealed that I had a dead battery instead of an alternator—this cost $185. So, I was glad to hear this diagnosis. The customer service representative was helpful and pleasant. He had to order my battery from another location. And, they still were able to finish my work in less than two hours. My daughter had an equally good experience with Honest-1 at the Greensboro location, which is why I gave them a chance. The only reason I gave a 4-star is that the customer service representative was all to eager to deny my $25 coupon due to the fine-print exclusion of battery service.

I'm so glad that we were able to diagnose your dead battery problem and save you a few extra bucks, Walt. Because batteries (and tires) are already sold about as low as we can offer them, we exclude them from our coupon offers. This information is included on the coupon itself, but I hope it was clearly and politely explained to you by the team member you worked with. The good news is that our batteries come with a three-year or 36,000 mile full replacement warranty, so we'll be glad to replace the battery you purchased should it ever fail within that time frame. I'm glad that you could get everything figured out here, and if you or your daughter ever needs any help from us again, we're always happy to lend a hand. Wishing you a warm and happy holiday season. -Bob, Owner, Honest-1 Auto Care Mooresville

- Honest-1 Auto Care Mooresville
4.5

Rear brake service on my 2016 MB GLE Honest diagnosed the problem and took the time to explain the service and repairs.

Erik, thank you for giving us such a high rating. It's such an encouragement to hear that we're on the right track. We look forward to serving you again in the near future! Bob, Owner

- Honest-1 Auto Care Mooresville
5

Very helpful diagnostic, free alignment check, and friendly service. Met both owners and am impressed by their dedication to helping their clients.

Jennifer, thank you for this great review and for allowing us to work on your vehicle. We really want to help keep your vehicle well-maintained and running great. We look forward to serving you again in the future! - Bob, Jon and the H-1 Team

- Honest-1 Auto Care Mooresville
5

Great group of people at this center. Never an upcharge when it can be resolved at a cheaper solution. I will be bringing all my vehicles here going foward. Refreshing change from the other salesman type service centers.

5

I was very pleased with my first two visits,

5

Really liked the first service with them.

5

The service was excellent, the manager did not try to sell me anything extra.

5

George at this Honest-1 explained everything being suggested for maintenance on my car to great detail. He took my out to my vehicle and showed me what needed to be replaced. Not being a car guy I really appreciated this. George had great customer service.

5

Great people, clean shop. Did a great job and quickly as well. Could have charged me waaaaay more but didn’t. Really are honest.

Brent, we really appreciate you taking the time to write this! We're always here to provide great, honest service when you need us. Also, making sure that our prices are as low as possible is important to us. If you ever need anything more from us in the future, feel free to reach out (980) 223-3130! -Bob, Owner Honest-1 Auto Care Mooresville

- Honest-1 Auto Care Mooresville
4.5

Great service, great people. Excellent technical advice.

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