went in yesterday for an oil change. They told me it would be about $70. Got my tires topped off and had them help my with stripped bolts in the license plate. They then charged me $157. My sister was very upset. Had a phone call with Matt who was extremely rude. They then said the labor was $80. Will not be going back.
Thank you for sharing your review. We want to assist you, but we were unable to locate any transactions under the name provided or for the work described. Additionally, we do not have anyone named Matt on our team. It’s possible that you may have visited a different auto repair shop with a similar name or location. That said, we take false online reviews very seriously and are actively investigating the source of this feedback. At our shop, we pride ourselves on offering upfront, transparent pricing and exceptional customer service. Furthermore, our standard oil change rates and approach to customer interactions differ significantly from what was described in your review. If you would like to discuss this matter further or help us gain more clarity on the situation, please feel free to contact me directly at (704) 946-5040. We greatly value your business and remain committed to resolving any concerns you may have. Bob Adams, Owner
- Honest-1 Auto Care Mooresville