We are OPEN and here to support our communities.
View our update to Honest1 customers regarding COVID-19 here.

Mooresville Auto Repair

2 Years Anniversary
(704) 696-8025updated hours:
Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 3:00 PM
5

I just needed a vehicle inspection for my registration. I called to make an appointment for that day, Paula was pleasant and efficient. My visit was short, but I used their customer waiting area. It was clean & quiet. Everyone there was exceptionally courteous. I’d recommend Honest to everyone.

5

I have been a happy customer of Honest-1 Auto Care since they opened. I Recently had a problem with my car. Jon & Bob picked my car up so I avoided towing costs and gave me EXCELLENT service. This all during the crisis going on in our beautiful world. Their kindness removed a huge stress off of me!! I simply cannot imagine using anyone else for my car maintenance. THEY ARE THE BEST & HONEST TOO!

5

Where do I even start?! From the moment I called, this past Saturday, until I walked out of there, my experience was amazing!! The friendly voice on the phone, was one of the owners and he was so kind! As soon as I walked in and handed them my keys, I was informed that there might be a chance they can't align my vehicle! And he explained to me exactly why! Sure enough, I was told I would have to take it to a Mercedes dealer! Even though, they still checked the alignment, to see if it was okay! While I sat and waited, I watched them check out two happy, pleased, and grateful customers!! I also heard Jon, the owner's son, explain everything, in detail, about exactly what was wrong with their vehicles! Now it was my turn! Jon did the same thing for me!! This place has impeccable customer service and I try to support local businesses!! Why? Because I absolutely love the passion and care of a locally owned business!! When I got in my vehicle, there was a post card with a mini pack of Oreos! Sometimes it's exactly those little things, that set certain places apart! It was such a pleasant experience and I will absolutely be back!!!

5

Great people to work with. Always personable and finishes work as promised

5

I appreciate the high quality of work that has been done every time on all my vehicles.

5

The team at honest one auto care is excellent. The front desk is very informative and knowledgeable. The mechanics do a great job. They don’t overestimate repairs and they fix only what you need. I would highly recommend this company for any auto issue. Ask for Jon and he will give you a very expert opinion and explain everything.

5

Their customer service and technicians are top notch. Transparency and trustworthiness is beyond golden. Clean and safe environment allows me to relax from my daily woes. Friendly atmosphere with a great family and home feel. I trust my car to their tender care! cost of repairs are transparent and best for your wallet.

Hey Robert. We thank you for your kind comments and your great rating. We look forward to serving you again in the future.

- Honest-1 Auto Care Mooresville
5

Every one that works there are very friendly and knowledgeable! I would not take my Honda Pilot any where else

5

Outstanding. They test drove my car and identified the problem quickly. They were very fair and I will use them in the future for service on my car

2

The staff is polite and courteous and the waiting area is very clean with refreshments, however my experience wasn't that great. I took my vehicle in for an inspection with no issues expected as I have a newer vehicle. After waiting for an hour they informed me that my vehicle failed my inspection saying I need 2 new rear tires due to treads being too low. I will say that my treads are not worn evenly due to whomever had the vehicle before me did not rotate them properly, however they are safe and nowhere near ready to be replaced. I feel like they were attempting to take advantage of this uneven wear in order to sell me a couple tires to get it to pass inspection. I expressed my disagreement at the time but to no avail and ended up having to pay $23 and change for the failed inspection. I then took my vehicle to another place of business and passed inspection with no issues. I even told them to check my back tires. I had a conversation with the owner later in the week and he was pleasant, offering a refund if I wanted to come back and have them check the tires again, however I didn't want to waste any more of my time. Everyone has their own opinion of course, I sure there will be a response to this review by the owner talking about "safety" and some measurement of tire tread. However I've been driving in all this rain we've been having with no issues, driving up in the snow in the mountains with no issues, and another place of business agreed that the tires met the state requirements. I feel my vehicle was purposely failed in order to sell me tires and I don't appreciate it. I will not be giving this establishment any more of my hard earned money.

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Honest-1 Auto Care Mooresville (704) 696-8025 For Assistance.